CELCOM Technologies
084-8203-1111
Helpdesk@celcomindia.com
Operations & Maintenance (O&M)

We undertake Annual Maintenance Contracts (AMCs) for our clients in order to help them maintain their existing infrastructure. We are well equipped to provide Operation and Maintenance Support at the sites built by us for our clients as well as for those built by others. The revenues from AMCs are dependent on the number of sites, which in turn are set to increase with many operators announcing large scale expansion plans. We are well positioned to take advantage of the increasing AMC business on the back of our skilled man power and credibility with our clients.

Operations & Maintenance of Telecommunication Network can be briefly classified into two types:

A. Preventive maintenance

Preventive maintenance is aimed at reducing the risk of faults and at maintaining the predetermined tolerance limits. Experience and statistics are used in order to judge how often the preventive work has to be done. A diagrammatic representation of preventive maintenance offered by us is shown below.

B. Corrective maintenance

Corrective maintenance consists of activities for correcting any faults which occur. Faults may be, for example detected by alarms, complaints from customer or from checks during preventive maintenance work. Any faults met with are reported to the operating statistics system.

Scope of the Project:

The scope of work includes providing Field First Line Maintenance Services of Active equipments (BTS and Microwave). The service aims at further improving the network quality; Skytel offers O&M services for telecom equipment maintenance meeting very stringent service level agreements (SLA) and ensuring industry standard Key Performance Indicators (KPI). Skytel invests heavily in training the O&M engineers to ensure highest standards & quality services to its Customers.

Active Network Equipment O&M Services:

Skytel offers O&M services for active equipment at sites like BTS, Microwave and other transmission equipment. These O&M services include Preventive Maintenance & Corrective Fault Management Services. The teams performing are equipped with necessary competence and tools to meet high uptime for network equipment.

CELCOM Technologies